Content Raven Enterprise Learning Blog

Content Raven is a next-generation, enterprise learning experience platform. As part of our mission to help corporate training leaders securely distribute content to any device, anywhere in the world, we provide the most up-to-date and relevant news, research and case studies in the learning and development industry.

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Posts by Content Raven Enterprise Learning Blog

Customer Onboarding Process & Ways to Improve (2023) - Raven360

When most people think about the challenges of building a business, they picture the difficulty of acquiring customers, the stress of keeping the books, or […]

What is Customer Churn? Causes and Solutions (2023) - Raven360

Imagine you are happily rafting down a river with a bunch of your clients. When y'all got on board, everyone was happy. Soft drinks were […]

ROI of an LMS for Customer Training (2013) - Raven360

Return on investment (ROI) is an idea that has fueled the human race for millennia. The agricultural revolution was based entirely on the idea of […]

Lifecycle Revenue Marketing Reduces Customer Churn (2023) - Raven360

Imagine someone having a baby, only to place it in its bassinet, smile fondly, and wish it luck. Then, with the supreme confidence of never […]

10 Reasons Why You Need to Build a Customer Education Program

In the modern business world, every day starts with new, sophisticated products on the market. Companies (especially in the software industry) release innovative products and […]

Prove How Training Grows Your Revenue

When implementing revenue growth strategies, businesses often focus on marketing and sales initiatives to promote their products and services. Commonly overlooked, customer training can also […]

How Training Your Leads Improves Customer Success

A common strategy in the technology and SaaS industries, customer success efforts are deployed to help customers receive maximum value from a product. Strongly implemented […]

10 Steps to Develop a Customer Training  Program

Like marketing and customer service, customer training should be considered a mandatory part of any product’s strategic planning. A standard service in the SaaS and […]

7 Proven Ways to Increase Customer Engagement

What is Customer Engagement?

The Most Important Customer Training KPIs to Track

7 Customer Training KPIs You Need to Track

9 Genius Ways to Increase Customer Lifetime Value

Customer Lifetime Value (CLV) is a hugely important metric and improving it is a primary objective for many businesses. Being able to improve CLV will […]

Customer Loyalty vs. Customer Retention: What’s the Difference?

Both customer loyalty and customer retention are key parts of a business’ strategy. Being able to measure and affect both of them is a crucial […]

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