Content Raven Enterprise Learning Blog

Content Raven is a next-generation, enterprise learning experience platform. As part of our mission to help corporate training leaders securely distribute content to any device, anywhere in the world, we provide the most up-to-date and relevant news, research and case studies in the learning and development industry.

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Posts by Content Raven Enterprise Learning Blog

LMS 23 Mar 2023 - 00:41

ROI of an LMS for Customer Training (2013) - Raven360

Return on investment (ROI) is an idea that has fueled the human race for millennia. The agricultural revolution was based entirely on the idea of […]

LMS 15 Mar 2023 - 13:41

Lifecycle Revenue Marketing Reduces Customer Churn (2023) - Raven360

Imagine someone having a baby, only to place it in its bassinet, smile fondly, and wish it luck. Then, with the supreme confidence of never […]

LMS 5 Nov 2021 - 08:36

10 Reasons Why You Need to Build a Customer Education Program

In the modern business world, every day starts with new, sophisticated products on the market. Companies (especially in the software industry) release innovative products and […]

LMS 23 Sep 2021 - 16:07

Prove How Training Grows Your Revenue

When implementing revenue growth strategies, businesses often focus on marketing and sales initiatives to promote their products and services. Commonly overlooked, customer training can also […]

LMS 12 Sep 2021 - 09:01

How Training Your Leads Improves Customer Success

A common strategy in the technology and SaaS industries, customer success efforts are deployed to help customers receive maximum value from a product. Strongly implemented […]

LMS 20 Aug 2021 - 20:21

10 Steps to Develop a Customer Training  Program

Like marketing and customer service, customer training should be considered a mandatory part of any product’s strategic planning. A standard service in the SaaS and […]

LMS 5 Aug 2021 - 16:56

7 Proven Ways to Increase Customer Engagement

What is Customer Engagement?

LMS 24 Jun 2021 - 13:56

The Most Important Customer Training KPIs to Track

7 Customer Training KPIs You Need to Track

LMS 7 May 2021 - 08:31

9 Genius Ways to Increase Customer Lifetime Value

Customer Lifetime Value (CLV) is a hugely important metric and improving it is a primary objective for many businesses. Being able to improve CLV will […]

LMS 10 Apr 2021 - 11:06

Customer Loyalty vs. Customer Retention: What’s the Difference?

Both customer loyalty and customer retention are key parts of a business’ strategy. Being able to measure and affect both of them is a crucial […]

LMS 1 Mar 2021 - 16:16

How to Measure the Value, Impact, and ROI of Customer Training

More and more we’re seeing a shift from focusing purely on internal training to an outward look at boosting the skills of a business’ customers. […]

LMS 2 Feb 2021 - 18:26

10 Ways to Skyrocket Employee Engagement Using Gamification

Gamification has become a buzzword of sorts in recent years. Used to describe a variety of game-based techniques in non-gaming environments, it’s being successfully used […]

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