Content Raven Enterprise Learning Blog

Content Raven is a next-generation, enterprise learning experience platform. As part of our mission to help corporate training leaders securely distribute content to any device, anywhere in the world, we provide the most up-to-date and relevant news, research and case studies in the learning and development industry.

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Posts by Content Raven Enterprise Learning Blog

10 Reasons Why You Need to Build a Customer Education Program

In the modern business world, every day starts with new, sophisticated products on the market. Companies (especially in the software industry) release innovative products and […]

Prove How Training Grows Your Revenue

When implementing revenue growth strategies, businesses often focus on marketing and sales initiatives to promote their products and services. Commonly overlooked, customer training can also […]

How Training Your Leads Improves Customer Success

A common strategy in the technology and SaaS industries, customer success efforts are deployed to help customers receive maximum value from a product. Strongly implemented […]

10 Steps to Develop a Customer Training  Program

Like marketing and customer service, customer training should be considered a mandatory part of any product’s strategic planning. A standard service in the SaaS and […]

7 Proven Ways to Increase Customer Engagement

What is Customer Engagement?

The Most Important Customer Training KPIs to Track

7 Customer Training KPIs You Need to Track

9 Genius Ways to Increase Customer Lifetime Value

Customer Lifetime Value (CLV) is a hugely important metric and improving it is a primary objective for many businesses. Being able to improve CLV will […]

Customer Loyalty vs. Customer Retention: What’s the Difference?

Both customer loyalty and customer retention are key parts of a business’ strategy. Being able to measure and affect both of them is a crucial […]

How to Measure the Value, Impact, and ROI of Customer Training

More and more we’re seeing a shift from focusing purely on internal training to an outward look at boosting the skills of a business’ customers. […]

10 Ways to Skyrocket Employee Engagement Using Gamification

Gamification has become a buzzword of sorts in recent years. Used to describe a variety of game-based techniques in non-gaming environments, it’s being successfully used […]

LinkedIn Learning Review: Is it Worth it in 2021?

If you have been looking at online professional education options lately, you’ve almost certainly stumbled across LinkedIn Learning.

9 New Employee Onboarding Best Practices You Can't Ignore

When it comes to onboarding new team members, putting the best foot forward is important. 

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