MHI Global Customer Experience Blog
Customer experience training (elearning and in-class) for front line service employees, from contact center agents to tech support reps to field service technicians. Our training modules: > define a customer experience of value, integrity, and satisfaction; > ensure this customer experience through employee performance and organizational processes; > train and motivate employees to exceed customers’ expectations for service; and > create a continuous improvement process to increase employee motivation, customer satisfaction, and company profitability.
This blog ranks #146 in our Top E-Learning Blogs.
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