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Posts by KnowledgeBrief

Brain of a 21C Leader

To change people’s mindset and way of thinking, you have to engage with the most complex system in nature – the brain. The EY Edge […]

Understand the 21st Century Customer

In Spring 2018, the General Data Protection Regulation (GDPR) takes effect, which empowers EU citizens to move all the data they have at various providers, […]

Harness Your Employees’ Knowledge and Intuition

We say that our most valuable asset is the knowledge of our employees. However, organisations can often become too focused on using data to create […]

Become a Smarter Organisation

Sometimes we are too close to our work and our business to understand the full potential for both unlocking hidden value and managing potential risk. […]

Turn Big Data into True Business Benefit

Every day, we create 2.5 quintillion bytes of data – so much that 90% of data in the world today has been created in the […]

Transform Your Customer Experience with Augmented Reality

Augmented reality, or AR, has the ability to overlay the physical world with digital information, and have the two interact in real time. Pokémon Go […]

Balance the Human-Computer Partnership to Enhance Creativity

Computers are great at processing, storing and letting you search through huge amounts of information, but not so great (yet, anyway) at empathy, emotion, and […]

Build Resilience: Be crisis prepared, not crisis prone

A recession, a supply-chain disruption, a technology break-down, an industrial accident. These are all examples of crises that may have negative implications for organisations. Crises […]

Harness the Neuroscience of Leadership

Cutting-edge research in neuroscience is highlighting the mechanisms underpinning decision-making and corporate performance. Neuroscience is an exciting, expanding field providing valuable insights into how the […]

Transform your Services with ‘Servitization’

Some industries are experiencing a switch from focusing on products and production, to service and holistic solutions for their customers, clients, citizens, etc. This focus […]

Leading Digital Transformation

Researchers from London Business School emphasise the significance, especially for established firms, of developing a new digital mindset to stay competitive. They describe it as […]

How to Develop the Climate for Innovation

When looking to embed high performance and change, and improve areas such as creativity and innovation, there are important distinctions for leaders to make between […]