Our journal of discoveries, interviews and updates. Read on to uncover insights into — and the biggest secrets of — customer education and customer success.
This blog ranks #468 in our Top E-Learning Blogs.
Copy and paste this code into any part of your blog to get a dynamic badge that automatically updates your rank every day.
The main objective of product training is to enable your customers to start using your product as quickly as possible. Passive teaching methods like presentations, […]
Customer education can be a competitive advantage and help your sales team win deals against your most direct competitor. Don't believe me? Just ask your […]
Fall is tech conference season in Silicon Valley, and there is quite a consistent and accelerating flow of conferences that all seem to lead up to the […]
Indeed Academy launched in October 2017 to help recruiters get the most out of Indeed and become better at what they do. The original, stated […]
If you are a SaaS business with a product-led growth strategy, a product education team is non-negotiable, says Ashley Murphy, former director of growth at OpenView. […]
Customer education is a marketing strategy, and customer education teams should report to marketing. There. I said it. This is not to say that education […]
In September, I gave a short talk at ClientSuccess's CS100 Summit about how to design a customer education strategy. I focused on stories about how different software […]
Here are 3 major problems you're facing if you are in the SaaS space: Competition is fierce. There are tens (if not hundreds) other companies […]
There is a misconception in the software industry (especially among enterprise SaaS companies) that customer education is a tool to be used only to help a […]
We are thrilled and honored to share that Learndot was named one of the 2019 Best Corporate Extended Enterprise Learning Systems by Talented Learning. This is a […]
On December 6 the Brandon Hall Group announced the winners of their coveted 2018 Excellence in Technology Awards, and we are thrilled to announce that Learndot, our learning management system […]
Keeping up with the emerging new trends in the customer education world is challenging, but critical for your success. As learners' habits and behavior evolve, […]
