Learndot

Our journal of discoveries, interviews and updates. Read on to uncover insights into — and the biggest secrets of — customer education and customer success.

Learndot ranking

This blog ranks #435 in our Top E-Learning Blogs.

Copy and paste this code into any part of your blog to get a dynamic badge that automatically updates your rank every day.

Posts by Learndot

Customer education: the multifaceted solution to driving business success

There is a misconception in the software industry (especially among enterprise SaaS companies) that customer education is a tool to be used only to help a […]

Learndot named a winner of the 2019 Best Learning Systems by Talented Learning!

We are thrilled and honored to share that Learndot was named one of the 2019 Best Corporate Extended Enterprise Learning Systems by Talented Learning. This is a […]

It's official! We won silver in the Brandon Hall Group Excellence in Technology awards

On December 6 the Brandon Hall Group announced the winners of their coveted 2018 Excellence in Technology Awards, and we are thrilled to announce that Learndot, our learning management system […]

Bring the future to your training today

Keeping up with the emerging new trends in the customer education world is challenging, but critical for your success. As learners' habits and behavior evolve, […]

Using storytelling to deliver data-driven information

As companies collect more data, they're continually looking for ways to communicate that information to people in a way that's engaging and informative. It's something […]

How you can improve your customer education strategy in one day

I just spent the day with a software company in a private workshop to help them design their customer education strategy. I love facilitating these […]

Dare to find out if your training is effective?

With the rise of the customer success philosophy, companies are spending even more on corporate training. They know well-trained customers use their products more, get […]

[Webinar recap] How to design a customer education strategy

Recently, Bill Cushard, ServiceRocket's Director of Marketing and a Customer Success strategist, was a guest on a webinar hosted by ClientSuccess, talking about customer education (CE) strategies. Bill is […]

Going, going, gone... how to price your training program to sell

How do you price your customer education (CE) programs? Do you have a strategy you use to assess the value of the program, the cost […]

Three practical ideas on how to market your training program

"How should I promote my training?" That is the main question I get asked when I talk to customers and one of the biggest pain points […]

Creative ways to get your sales team to sell your customer training

Many software companies treat training as an afterthought, only selling enough of it to get customers up and running. They're missing out on the competitive advantage that […]

Strategy: Is It Really Dead Or Can It Work In Customer Education?

What is strategy? A quick dictionary search on Merriam-Webster shows it can mean "a careful plan or method" and "the art of devising or employing […]

LOAD MORE
We are updating our Privacy Policy, so please make sure you take a minute to review it. As of May 25, 2018 your continued use of our services will be subject to this new Privacy Policy.
Review Privacy Policy OK