Our journal of discoveries, interviews and updates. Read on to uncover insights into — and the biggest secrets of — customer education and customer success.
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Customer education can be a competitive advantage and help your sales team win deals against your most direct competitor. Don't believe me? Just ask your […]
Fall is tech conference season in Silicon Valley, and there is quite a consistent and accelerating flow of conferences that all seem to lead up to the […]
Indeed Academy launched in October 2017 to help recruiters get the most out of Indeed and become better at what they do. The original, stated […]
If you are a SaaS business with a product-led growth strategy, a product education team is non-negotiable, says Ashley Murphy, former director of growth at OpenView. […]
Customer education is a marketing strategy, and customer education teams should report to marketing. There. I said it. This is not to say that education […]
In September, I gave a short talk at ClientSuccess's CS100 Summit about how to design a customer education strategy. I focused on stories about how different software […]
Here are 3 major problems you're facing if you are in the SaaS space: Competition is fierce. There are tens (if not hundreds) other companies […]
There is a misconception in the software industry (especially among enterprise SaaS companies) that customer education is a tool to be used only to help a […]
We are thrilled and honored to share that Learndot was named one of the 2019 Best Corporate Extended Enterprise Learning Systems by Talented Learning. This is a […]
On December 6 the Brandon Hall Group announced the winners of their coveted 2018 Excellence in Technology Awards, and we are thrilled to announce that Learndot, our learning management system […]
Keeping up with the emerging new trends in the customer education world is challenging, but critical for your success. As learners' habits and behavior evolve, […]
As companies collect more data, they're continually looking for ways to communicate that information to people in a way that's engaging and informative. It's something […]
