Litmos LMS Blog

We bring you the most eminent thought leaders in their fields, from leaders in the tech and nonprofit sectors to one of the founding fathers of eLearning. Get engaged and get unleashed!

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Posts by Litmos LMS Blog

Safe surveys for evidence-based decision making

In our increasing drive for data, we’re inclined to want to know more information from people. The move is to evidence-based decision-making. And, increasingly, we […]

How training sets the stage for your customer experience

Training is more than we often think it is. It’s a way to teach standards, procedures, processes. It’s also a way to lead by example to […]

Training in the gig economy

You’ve got a great idea for a gig economy business and you’re anxious to join Amazon, Uber, Lyft and a host of other companies in […]

How to make learners fall in love with training

How to make learners fall in love with training Sometimes, L&D people may feel that they're forcing people to learn. After all, the company does […]

8 Skills That Are Often Overlooked In Customer Service Online Training

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are […]

Task, Interrupted: How to Seamlessly Integrate Training into Work

You’re a sales manager, and your sales team needs training on a specific aspect of their jobs. Your organization intends for this training to be […]

3 customer-centric ideas to rock your cultural transformation

Transformations are everywhere lately. We’re talking about and hearing about digital transformation, business transformation, transformation acceleration and cultural transformation in just about every other business […]

Emotion in learning (Part 2)

Before reading this post, please take a few minutes to read Part 1 for important context and info on why emotion is so important to […]

What's the focus for learning technology in 2019?

Even with the many changes to the learning-technology space in 2018, I do believe that 2019 is the year the lens will focus, and companies […]

Emotion in learning (Part 1)

The secret behind learning design? Emotion. You know the old saying:"leave the emotion out of it." I'm here to advise you to leave the emotion in, […]

What NOT to do in L&D

As do most articles in the L&D space, I frequently talk about what we should do. And, it occurred to me, that I could (and […]

2018 in the Rearview Mirror

We perceive time subjectively. The past year simultaneously crept along at a snail’s pace and flew by, and here we are in 2019! Things that […]

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