Magentrix Blog

Magentrix provides a new generation of highly secure, mobile-optimized SaaS applications for Social Intranets, Customer Portals and Partner Portals that empower organizations to engage with their communities, share information and automate business processes. Our blog focuses on social collaboration, elearning, customer and partner support and self-service.

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Posts by Magentrix Blog

How Partner Relationship Management Streamlines Lead Distribution

From the hundreds of channel chiefs we’ve spoken to - it’s clear there are two problematic trends which are affecting channel management when it comes […]

Series: Collaborative PRM - Sales Enablement (2 of 3)

In the first part of this series, we shared with you a few Magentrix Partner Relationship Management (PRM) Community features that we use on a […]

Salesforce Communities PRM Alternative

The use cases and applications for Salesforce Communities for PRM are both numerous and diverse but depending on your unique business needs, it might not […]

Using Metrics to Set Up Your Partners for Success

Are you still tracking partner performance through a mess of email updates, Excel spreadsheets, and phone conversations? Our customers have told us how frustrating it […]

Updates to Document Library

We are always working to make our Magentrix Communities more intuitive and easy to use. We've recently added a few new features to our document library functionality […]

Magentrix is Headed to Dreamforce 2017!

Let's Meet at Dreamforce!   We're heading to beautiful San Francisco November 6 - 9, 2017 for Dreamforce 2017! Join us at Booth 2041  to see […]

2015 The Year of Mobility - From Mobilegeddon to Mobile Customer Journey

Ever wonder why everyone lines up for the ATM at the bank when the teller line is empty? Despite the common conception that valued customer […]

What do Customers Want?: Five Customer Service Trends

As global connectivity spreads, expectations for businesses are increasing. Given the growing prevalence of review sites and customers’ ability to share their feelings about companies, […]

The Benefits of Collaborative Partner Certification

Remember: your partners are an extension of your sales team. As they grow and diversify your market reach, you want to ensure they are fully supported, connected, […]

Series: Collaborative PRM - Getting More From The Basics (1 of 3)

So, you’ve made the leap into a collaborative, contextual Partner Relationship Management (PRM) Community. Everything is set up and running like clockwork - you find […]

5 PRM Portal Pains

Do you have a favorite restaurant, coffee shop or pub where you walk in the door, and they know your name or go-to meal? You […]

Magentrix Summer 2017 Release

Magentrix Summer 2017 Release Notes We’re thrilled to share all the new and enhanced features in our Summer 2017 Release! We utilized your feedback to […]

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