Magentrix Blog

Magentrix provides a new generation of highly secure, mobile-optimized SaaS applications for Social Intranets, Customer Portals and Partner Portals that empower organizations to engage with their communities, share information and automate business processes. Our blog focuses on social collaboration, elearning, customer and partner support and self-service.

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Posts by Magentrix Blog

How to Incentivize Channel Partners to Take Advantage of Your Online Training

A channel partner training program is an important part of almost all partner programs. With the use of a partner portal, businesses can provide their […]

5 Customer Statistics you Need to Know

Do you know the difference between companies who have a loyal customer base and those who struggle to keep their customers?  Good customer service. A […]

10 Reasons Why you Need to Invest in a Customer Success Community

Did you know that customer service is a key element to the success of your business? According to Gladly’s 2018 Customer Service Expectations Survey, 92% […]

Motivating Channel Partners: Channel Partner Incentive Programs

Consider the following scenario, let’s say company X’s direct sales channel is doing great, but their indirect sales channel isn’t as successful. They've carefully chosen […]

The Future of PRM and Customer Success

Have you ever noticed how one decision you make can affect a future event? Or how a decision your company makes can become a rippling […]

The Benefits of a Partner Portal to Improve the Partner Sales Cycle

If you sell through indirect sales channels, channel partner relationship management is an essential part of the success of your organization. Without implementing the right […]

How a Partner Portal Can Help You Close More Deals

Think about your relationship with your channel partners. When choosing the right type of partner for your business, it is important to assess the different […]

What is a Partner Portal?

A partner portal is a web-based application that gives channel partners access to a number of different exclusive resources.   For numerous companies today, it […]

What are Playbooks?

Do you want to elevate your channel partners’ sales strategy?  Build a playbook.   A playbook is a self-service feature that allows you to easily create a […]

Five Key Components Your Partner Portal Should Have

Having a strong relationship with your partners is an influential part of positioning your business as a leader amongst your competition. Building these successful partner […]

3 Simple Steps to Creating Effective Channel Partner Relationships

Having the right channel partners in your business is a powerful tool that can push your business ahead of the competition. Managing a channel partner […]

3 Obstacles To Overcome For Effective Channel Partner Management

If there’s one thing we’ve all heard when it comes to relationships, it’s that relationships are hard work. This expression can be applied to managing […]

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