Magentrix Blog

Magentrix provides a new generation of highly secure, mobile-optimized SaaS applications for Social Intranets, Customer Portals and Partner Portals that empower organizations to engage with their communities, share information and automate business processes. Our blog focuses on social collaboration, elearning, customer and partner support and self-service.

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Posts by Magentrix Blog

May 2019 Platform Updates and Additions

We’re proud to announce Magentrix’s newest features and recent updates - built by popular demand! With the addition of new modules and platform enhancements, we […]

What is a Channel Management System?

Peter Ganza, Director of Marketing at Magentrix, recently sat down with our resident Channel Coach, Paul Bird, to answer some of the most common questions […]

What is Partner Relationship Management (PRM)?

Peter Ganza, Director of Marketing at Magentrix, recently sat down with our resident Channel Coach, Paul Bird, to answer some of the most common questions […]

What is Channel Management?

Peter Ganza, Director of Marketing at Magentrix, recently sat down with our resident Channel Coach, Paul Bird, to answer some of the most common questions […]

What is a Channel Partner

Peter Ganza, Director of Marketing at Magentrix, recently sat down with our resident Channel Coach, Paul Bird, to answer some of the most common questions […]

What is Channel Sales?

Peter Ganza, Director of Marketing at Magentrix, recently sat down with our resident Channel Coach, Paul Bird, to answer some of the most common questions […]

How to Transform your Business with a Customer Success Portal

Discover how you can find champions for your business/organization   Your customers are your greatest weapons to driving new business. How, you may ask? Because […]

Magentrix Named to Constellation ShortList for Partner & Alliance Relationship Management (PARM)

Wednesday, February 20th, 2019.  — Magentrix today announced it was named to the Constellation ShortList™ for Partner & Alliance Relationship Management (PARM) in Q1 2019. The […]

How to Incentivize Channel Partners to Take Advantage of Your Online Training

A channel partner training program is an important part of almost all partner programs. With the use of a partner portal, businesses can provide their […]

5 Customer Statistics you Need to Know

Do you know the difference between companies who have a loyal customer base and those who struggle to keep their customers?  Good customer service. A […]

10 Reasons Why you Need to Invest in a Customer Success Community

Did you know that customer service is a key element to the success of your business? According to Gladly’s 2018 Customer Service Expectations Survey, 92% […]

Motivating Channel Partners: Channel Partner Incentive Programs

Consider the following scenario, let’s say company X’s direct sales channel is doing great, but their indirect sales channel isn’t as successful. They've carefully chosen […]

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