Magentrix Blog

Magentrix provides a new generation of highly secure, mobile-optimized SaaS applications for Social Intranets, Customer Portals and Partner Portals that empower organizations to engage with their communities, share information and automate business processes. Our blog focuses on social collaboration, elearning, customer and partner support and self-service.

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Posts by Magentrix Blog

The Top 10 Reasons to Invest in a Customer Success Portal

There are plenty of reasons to consider investing in a customer success portal; this solution can help improve many aspects of your business. Customer success […]

How a PRM Can Change Your Channel Partner Strategy (Partnernomics Podcast with Dr. Mark Brigman)

To listen to the podcast, click here. Original title: "How a PRM Can Change Your World" Aired on December 15, 2020. What is a PRM (partner relationship management)? For […]

Stop Making These 3 Channel Management Mistakes (Podcast)

To listen to the podcast, click here. Narrator: Welcome to Channel Journeys, the podcast for channel professionals that will enable and inspire you to create your […]

What Is PRM Software and How Can It Help Your Business?

It almost seems like every single business operates with a partner (or ten).  And no wonder. With a host of benefits ranging from cost-savings to potential […]

Top 5 Features of a Customer Portal

A customer portal is a digital solution that is customized to your brand and delivers better customer service while reducing costs and increasing revenue. There […]

How Customer Portals Bring Your Business into the Digital Age

Every day there are new enhancements emerging from a number of technology and software companies. The digital age is among us and available to us […]

3 Ways to Use a Partner Portal’s Training Module to Keeping Partners Motivated During a Pandemic

The news of Covid-19 created a rippling effect through the business world. We’re all busy creating contingency plans for what may come next but the […]

So What Do We Do Now? 4 Ways to Engage Customers and Partners During a Pandemic

Amidst the current COVID-19 pandemic, in many cases, face-to-face communication is no longer a viable option. With bans on travel and social-distancing in effect, organizations […]

Social-Distancing During a Pandemic for Businesses: 3 Ways a Portal Can Help Close the Gap

As social-distancing becomes our new temporary normal, businesses are being impacted by recommendations to shift to exclusive online working environments. To make the most of […]

What Is A Customer Success Portal?

Have you noticed how communication is evolving? Most people will search for an answer or for advice on search engines before even engaging in human […]

Webinar: Customer Portals for Salesforce

Self-service is the new expectation for modern business. Since you're already using Salesforce, why not extend it to them via a 24/7, secure and flexible […]

July 2019 Platform Updates

You asked again and we listened! The new July release contains updates and changes to improve the overall experience of Magentrix. Feature changes and platform […]

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