MATRIX Blog

The MATRIX Blog is the place where you will find all sorts of useful information about online training, e-learning, corporate learning management systems and everything in between.

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Posts by MATRIX Blog

What is institutional knowledge and how to successfully harness its value?

If there’s one word that sums up the reality of managing today’s workforce, that word is challenging. The latest PWC report found that 65% of […]

Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an […]

Learning ecosystem: what it is and how to build one in an intelligent learning platform

The word “ecosystem,” usually makes us think of a natural science poster showing us how different kinds of elements work together in almost perfect harmony. […]

How to use an intelligent learning platform for extended enterprise learning

Roughly ten years ago, the telecom company I worked for as an L&D specialist, decided to extend its portfolio with a satellite TV service. It […]

5 Reasons why cross-training employees is beneficial for your company

What’s one of the best ways to empower employees?  Cross-train them.   That’s right. Cross-training employees can take an unproductive, way-less-than-satisfied workforce and turn it into […]

What is preboarding and why do companies need it?

Once new hires sign the contract, they are sure to start working for the company, right? Wrong.  As it turns out, one in five will […]

The 12 types of LMS reports your e-learning platform must offer

If you’re using a learning management system (LMS) to support your training activities, whether you’re an instructor, manager, or the head of the L&D department, […]

8 Top tips for teaching remote employees how to give feedback to peers

Giving feedback is not easy. It takes patience and experience to do so effectively without feeling uncomfortable or making the other person feel overwhelmed.  Consequently, […]

How to create the best mentorship program for remote employees

Mentorship programs have become quite the norm in the corporate environment and as a result, we tend to think of them as very recent, but […]

Evaluate training effectiveness: The 4 Questions companies should answer

As a former trainer and consultant for many companies, I’ve had the opportunity to observe firsthand the biggest problems they tend to encounter regarding training […]

ATD 2022: Meet the CYPHER LEARNING team and get a personalized MATRIX LMS demo

After a two-year break, events have returned in full swing. Many people are eager to go back to in-person meetings, exchange ideas and network with […]

Why intelligent learning platforms help hybrid employees be more productive

The workplace has undergone drastic changes over the past two years. Many companies have shut their doors during the pandemic and asked their employees to […]

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