Skilljar Blog

Skilljar’s online course platform is the easiest way for businesses to train their customers and partners. The company blog provides helpful articles and resources for corporate trainers. It is one of the few blogs for instructors who are focused on external audiences.

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Posts by Skilljar Blog

Now Available: Language Packs

Skilljar powers customer training programs at some of the fastest growing companies around the world such as Cisco, Procore, and Zendesk. As part of this […]

What is the Organizational Structure of Education Services?

At Skilljar, we spend a lot of time speaking with customer training professionals at a variety of different companies. Among other industry trends, we’re always […]

5 Learning Paths that Guide Customers Toward Success

How are customers navigating your training portal? Is it easy for them to find relevant information, or do they click around, then leave out of […]

3 Key Findings from the 2018 Customer Success Industry Report

We recently hosted a webinar with Jamey Jeff, Managing Director at Coastal Cloud. In the webinar, we asked Jamey about early findings from the Coastal […]

[Case Study] How MapR Scaled Customer Education

To effectively scale customer education, you need to have the right systems in place. Think about it this way: is your learning management system (LMS) […]

What are the Traits of a Successful Instructional Designer?

In this blog series, we’re drawing on the expertise of Skilljar’s very own Customer Success team. They’ve helped countless teams launch successful customer training programs, […]

Training Tips with Tom Win, Greenhouse

In this edition of our Training Tips series, we asked Tom Win from Greenhouse to share his insights about training and instructional design!

9 Examples to Inspire Your Customer Training Business Offerings

Should you offer paid training? What about certifications or live training? What type of lesson pathways make sense for your audience? If you already know […]

Training Tips with Daniel Quick, Asana

In this edition of our Training Tips series, we asked Daniel Quick from Asana to share his insights and tips about training customers!

Customer Education Business Models: What You Need to Know

If you’re creating a customer education program, the question of whether to charge for training will come up. When it does, do you know what […]

Designing Training Like a Product Manager, Part 1: Writing User Stories and Personas

By: Christina Ravaglia Trainers and doc writers are really product managers, where their product is information and their user is the training audience.

Technology Services World - Education Services as a Cross-Functional Growth Engine

LAER - Land, Adopt, Expand, Renew. This was the model that framed much of the conversation at the Technology Services World Conference held last week […]

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