Skilljar Blog

Skilljar’s online course platform is the easiest way for businesses to train their customers and partners. The company blog provides helpful articles and resources for corporate trainers. It is one of the few blogs for instructors who are focused on external audiences.

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Posts by Skilljar Blog

3 Benefits of Integrating Your LMS With Certifications

We recently released the eBook "How to Align Customer Training With Certifications," where we discussed how training professionals have merged learning and certifications at their […]

xAPI: The Hype and the Reality

If you’re in the eLearning industry, you’ve probably heard the recent buzz around xAPI (sometimes referred to as Experience API or Tin Can). According to […]

How to Align Customer Training With Certifications

If you're struggling with delivering a cohesive customer training certification program, you're not alone. From strategy to systems to job functions, it's time for us to […]

Creating a Customer-Centric Salesforce LMS Strategy

As a CRM, Salesforce’s goal is to help you effectively manage customer relationships. However, when a new customer account is signed, Salesforce only has information […]

The Future of Training at DevLearn 2017

DevLearn 2017 has left the building. After three days in Las Vegas full of learning, networking and discovering what the future holds for the training […]

How to Recruit an Amazing Customer Trainer

Having a trainer on your Customer Success team can drastically improve customer enablement and help drive rapid product adoption, while decreasing the risk of customers […]

[Webinar] Optimizing Customer Training: Benchmarks for 2017

We analyzed data collected over multiple years of delivering best-in-class training experiences to provide insight into how customer training teams are educating their users today.  On Thursday, […]

My Customer Training Nightmare

In this special Halloween edition of our Training Tips series, we asked Karen Crawford, Knowledge Services, Training & Delivery Manager at Kinaxis, what keeps her […]

Podcast Recap: Customer Training Best Practices & Quick Wins

A few weeks ago, Skilljar’s very own Linda Schwaber-Cohen was interviewed by Receptive’s Aly Mahan for an episode of Churn It Up. In the podcast, […]

How Customer Education Leads to a Best in Class Training Plan

We recently released the eBook "3 Ways to Create a Best in Class Customer Training Plan," where we discussed the impact the GET Methodology can have […]

How to Build a Killer Customer Success Program (Part 1)

Earlier this year, we hosted a webinar outlining the key factors for SaaS companies to consider when building a customer onboarding program. Today, we’re taking a […]

2017 Customer Training Benchmarks Study

Today's customer training teams are raising the bar and publishing content that continues to drive high course completion rates. With this in mind, what are the […]