Skilljar Blog

Skilljar’s online course platform is the easiest way for businesses to train their customers and partners. The company blog provides helpful articles and resources for corporate trainers. It is one of the few blogs for instructors who are focused on external audiences.

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Posts by Skilljar Blog

The New Formula for Customer Onboarding:Preventing Customer Churn and Driving Product Adoption

4 Ways to Use Optional Lessons to Build a More Flexible Learning Experience

Skilljar recently released optional lessons, which are lessons that appear in courses, but aren’t required to complete a course. Any lesson type (e.g. text, Live […]

4 Benefits of Integrating Customer Education and Support Technologies

The market is full of products designed to communicate with one another, so it’s perfectly reasonable to expect the sophisticated software running your customer education […]

Upcoming Webinar with TechSmith: Building a Customer Learning Destination with Video

Check out the details for our upcoming webinar with TechSmith about TechSmith Academy and Camtasia Certification programs. 

Skilljar Academy Official Launch

 

Introducing Skilljar’s Zoom Integration: Create and Manage your Zoom Live Training Events Directly from Skilljar

When customer education teams design programs to successfully onboard, engage, and retain customers, they have three types of training to choose from: self-paced, online training; […]

Now Available: Language Packs

Skilljar powers customer training programs at some of the fastest growing companies around the world such as Cisco, Procore, and Zendesk. As part of this […]

What is the Organizational Structure of Education Services?

At Skilljar, we spend a lot of time speaking with customer training professionals at a variety of different companies. Among other industry trends, we’re always […]

5 Learning Paths that Guide Customers Toward Success

How are customers navigating your training portal? Is it easy for them to find relevant information, or do they click around, then leave out of […]

3 Key Findings from the 2018 Customer Success Industry Report

We recently hosted a webinar with Jamey Jeff, Managing Director at Coastal Cloud. In the webinar, we asked Jamey about early findings from the Coastal […]

[Case Study] How MapR Scaled Customer Education

To effectively scale customer education, you need to have the right systems in place. Think about it this way: is your learning management system (LMS) […]

What are the Traits of a Successful Instructional Designer?

In this blog series, we’re drawing on the expertise of Skilljar’s very own Customer Success team. They’ve helped countless teams launch successful customer training programs, […]

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