Skilljar Blog

Skilljar’s online course platform is the easiest way for businesses to train their customers and partners. The company blog provides helpful articles and resources for corporate trainers. It is one of the few blogs for instructors who are focused on external audiences.

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Posts by Skilljar Blog

Data-Driven Customer Education: Skilljar Connect 2018 Panel

2019 may be in full swing, but that doesn’t mean your Customer Education Program (CEP) is set for the year. An effective CEP requires regular […]

A Skilljar Love Letter

How do I love thee CTP*? Let me count the ways.*Customer Training Platform You support and you solve, You scale and you plan.  

[Webinar Recap] The Case for User-Level Onboarding in the Age of the Customer

In last week’s webinar with Gainsight, Coastal Cloud and Conversica, our panelists shared their thoughts on the role of onboarding in customer success and addressed […]

From Skilljar's CEO: 3 Keys to Unlocking a Successful Customer Education Program (Part 2)

[Case Study] How Zenefits Reduced Support Tickets by 5% with Customer and Partner Education Initiative

The Zenefits People Platform brings everything HR into one radically simple, single app, putting benefits, payroll, and HR access in the pockets and at the […]

Skilljar Wins 'Best Learning System 2019' from Talented Learning

We are thrilled to share that Skilljar has been awarded Best Corporate Extended Enterprise Learning System by industry expert John Leh of Talented Learning. Chosen from more […]

Customer Education Careers - February 2019

At Skilljar, we are frequently asked for candidate referrals in customer education. Here's a quick roundup of open opportunities that have come our way (in […]

From Skilljar's CEO: 3 Keys to Unlocking a Successful Customer Education Program (Part 1)

[Webinar Recap] The New Formula for Customer Onboarding

It’s no secret that product adoption is one of the most challenging aspects of the customer journey for customer success teams. In yesterday's webinar, Skilljar’s Product […]

The New Formula for Customer Onboarding:Preventing Customer Churn and Driving Product Adoption

4 Ways to Use Optional Lessons to Build a More Flexible Learning Experience

Skilljar recently released optional lessons, which are lessons that appear in courses, but aren’t required to complete a course. Any lesson type (e.g. text, Live […]

4 Benefits of Integrating Customer Education and Support Technologies

The market is full of products designed to communicate with one another, so it’s perfectly reasonable to expect the sophisticated software running your customer education […]

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