Skilljar's blog focuses on the skills, tools and knowledge needed to run an on-demand customer education program. We write about elearning and training for the extended enterprise, as well as customer engagement and tricks and tips for enhancing product adoption.

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Posts by Skilljar

Why Skilljar Connect is THE Customer Education Event to Attend

Skilljar Connect 2019 is poised to be the largest gathering of Customer Education professionals in the world. Will you be there? 

5 Reasons to Register for Skilljar Connect 2019 Today!

Without Adoption, Innovation is Pointless: 4 Trends that Make Customer Education a No-Brainer

Innovations are pointless unless people and organizations harness them to achieve their goals. While we may not be able to predict the future, that does […]

Announcing the Latest Course Series on Skilljar Academy: Marketing Fundamentals

At Skilljar, we don’t just talk the Customer Education talk, we walk the walk. That’s why we’re thrilled to announce that a new course series, […]

Meet Damani, Skilljar's Internal Customer

Your title is Customer Training Manager, but you’re also known as Skilljar’s internal customer. What exactly is your role at Skilljar?

3 Critical Questions for Maintaining Healthy, Satisfied Customers [Part II]

In our previous post, we discussed evaluating your Customer Education program based on your company’s average time to value (TTV) by looking at this data […]

My 10 Observations as an ADR Manager at a High-Growth Startup

After several wild and mostly wonderful years as a quota-carrying AE (Account Executive), I recently moved into an ADR (Account Development Representative) leadership role here […]

[eBook]: 3 Questions to Evaluate the Health of Your Customer Education Program

Customer education is a highly effective mechanism to drive better product engagement, higher customer satisfaction, improved retention, and incremental expansion revenue. And while the establishment […]

Skilljar Selected by Aragon Research as a 2019 Hot Vendor in Learning

Seattle – June 5, 2019 - Skilljar, the leading customer training, and education platform, has been selected as a 2019 Hot Vendor in Learning by Aragon Research. […]

Seasoned Skillets: Mike Howard, Customer Success Manager

‘Seasoned Skillets’  is our series designed to showcase the Skilljar team behind the business. These folks (aka Skillets)  are developing, designing, writing, calling, measuring, analyzing, […]

[eBook]: Building a Business Case for Customer Training

When you're entrenched in the day-to-day details of your Customer Education program, it's easy to tell when you're experiencing roadblocks. But your CEO and other […]

[eBook]: Three Keys to Unlocking a Successful Customer Education Program

Regardless of the industry or vertical, Customer Education is a critical facet of any business. And across the hundreds of technology and software companies we've […]

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