Skilljar's blog focuses on the skills, tools and knowledge needed to run an on-demand customer education program. We write about elearning and training for the extended enterprise, as well as customer engagement and tricks and tips for enhancing product adoption.
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Celebrated Harvard Business School professor Theodore Levitt theorized in his book The Marketing Mode Pathways to Corporate Growth, “Last year one million quarter-inch drill bits […]
In my last post, I discussed microlearning video lessons and why they are an effective and efficient investment for your Customer Education program. With that […]
Unfazed by current events, movie & TV show song identification, or Wait, Wait, Don’t Tell Me-esque limericks, Team “There’s Always Money in the Banana Stand” […]
If you’re noticing that users aren’t registering or engaging with your training program, it might be because of a lack of awareness of your education […]
Our Customer Spotlight blog series is all about sharing how Skilljar customers are building and evolving their Customer Education Programs to drive positive business results. […]
At Skilljar, one of the most common challenges we hear from our customers is determining what content to create, and in what format. Whether or […]
Skilljar Connect 2019 is poised to be the largest gathering of Customer Education professionals in the world. Will you be there?
Innovations are pointless unless people and organizations harness them to achieve their goals. While we may not be able to predict the future, that does […]
At Skilljar, we don’t just talk the Customer Education talk, we walk the walk. That’s why we’re thrilled to announce that a new course series, […]
Your title is Customer Training Manager, but you’re also known as Skilljar’s internal customer. What exactly is your role at Skilljar?
In our previous post, we discussed evaluating your Customer Education program based on your company’s average time to value (TTV) by looking at this data […]
