Skilljar

Skilljar's blog focuses on the skills, tools and knowledge needed to run an on-demand customer education program. We write about elearning and training for the extended enterprise, as well as customer engagement and tricks and tips for enhancing product adoption.

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Posts by Skilljar

Reducing Friction in Your Customer Training Program

Celebrated Harvard Business School professor Theodore Levitt theorized in his book The Marketing Mode Pathways to Corporate Growth, “Last year one million quarter-inch drill bits […]

Crawl, Walk, Run with Microlearning Lessons

In my last post, I discussed microlearning video lessons and why they are an effective and efficient investment for your Customer Education program. With that […]

"There's Always Money in the Banana Stand" Reigns Supreme at Skilljar Trivia Night

Unfazed by current events, movie & TV show song identification, or Wait, Wait, Don’t Tell Me-esque limericks, Team “There’s Always Money in the Banana Stand” […]

[eBook]: How to Market Your Customer Education Program

If you’re noticing that users aren’t registering or engaging with your training program, it might be because of a lack of awareness of your education […]

[Customer Spotlight] Egnyte

Our Customer Spotlight blog series is all about sharing how Skilljar customers are building and evolving their Customer Education Programs to drive positive business results. […]

Delighting Learners with Microlearning Lessons

At Skilljar, one of the most common challenges we hear from our customers is determining what content to create, and in what format. Whether or […]

Why Skilljar Connect is THE Customer Education Event to Attend

Skilljar Connect 2019 is poised to be the largest gathering of Customer Education professionals in the world. Will you be there? 

5 Reasons to Register for Skilljar Connect 2019 Today!

Without Adoption, Innovation is Pointless: 4 Trends that Make Customer Education a No-Brainer

Innovations are pointless unless people and organizations harness them to achieve their goals. While we may not be able to predict the future, that does […]

Announcing the Latest Course Series on Skilljar Academy: Marketing Fundamentals

At Skilljar, we don’t just talk the Customer Education talk, we walk the walk. That’s why we’re thrilled to announce that a new course series, […]

Meet Damani, Skilljar's Internal Customer

Your title is Customer Training Manager, but you’re also known as Skilljar’s internal customer. What exactly is your role at Skilljar?

3 Critical Questions for Maintaining Healthy, Satisfied Customers [Part II]

In our previous post, we discussed evaluating your Customer Education program based on your company’s average time to value (TTV) by looking at this data […]

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