Skilljar's blog focuses on the skills, tools and knowledge needed to run an on-demand customer education program. We write about elearning and training for the extended enterprise, as well as customer engagement and tricks and tips for enhancing product adoption.
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After several wild and mostly wonderful years as a quota-carrying AE (Account Executive), I recently moved into an ADR (Account Development Representative) leadership role here […]
Customer education is a highly effective mechanism to drive better product engagement, higher customer satisfaction, improved retention, and incremental expansion revenue. And while the establishment […]
Seattle – June 5, 2019 - Skilljar, the leading customer training, and education platform, has been selected as a 2019 Hot Vendor in Learning by Aragon Research. […]
‘Seasoned Skillets’ is our series designed to showcase the Skilljar team behind the business. These folks (aka Skillets) are developing, designing, writing, calling, measuring, analyzing, […]
When you're entrenched in the day-to-day details of your Customer Education program, it's easy to tell when you're experiencing roadblocks. But your CEO and other […]
Regardless of the industry or vertical, Customer Education is a critical facet of any business. And across the hundreds of technology and software companies we've […]
One of the most critical considerations when building a successful Customer Education program is developing content that addresses your learners' knowledge needs AND presents the […]
‘Seasoned Skillets’ is our series designed to showcase the Skilljar team behind the business. These folks (aka Skillets) are developing, designing, writing, calling, measuring, analyzing, […]
The decision of whether or not to charge for customer training is a strategic choice often made at the company level. Some companies choose to […]
‘Seasoned Skillets’ is our series designed to showcase the Skilljar team behind the business. These folks (aka Skillets) are developing, designing, writing, calling, measuring, analyzing, […]
Our Customer Spotlight blog series is all about sharing how Skilljar customers are building and evolving their Customer Education Programs to drive positive business results. […]
As we’ve transitioned from on-premise software to the cloud-based software-as-a-service (SaaS) model, we’ve also seen a new emphasis on customer health and its impact on […]
