The Daily Mindflash

Mindflash provides the leading online platform for employee and customer training. Its cloud-based, simple yet powerful design allows businesses to more easily create and manage critical company training programs—saving them significant time and money. No engineering or IT support is required, as there is no software to install or maintain. Courses are created using the file types that businesses already use (PowerPoint, PDF, Word, video, audio). Trainers simply upload and organize files using an intuitive course dashboard, add quizzes and then publish to the web to create self-paced new hire training, sales training, customer certification courses, etc. As needed, the software scales to support thousands of simultaneous training sessions. Mindflash has over 1,000 customers including McDonalds, Microsoft, Lufthansa and Four Seasons Hotels and Resorts. Founded in 1999, Mindflash is a privately held company and headquartered in Palo Alto, Calif. To learn more, please visit www.mindflash.com.

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Posts by The Daily Mindflash

Bad Customer Experience: 5 Tips from Professional Mediator

 Have you ever had a bad customer experience? Whether you were put on hold forever, dealt with an incompetent representative, or continued to experience poor […]

How Creating a Learning Culture Drives Customer Loyalty and Profit

"The single biggest driver of business impact is the strength of an organization's learning culture,” said Josh Bersin of Bersin by Deloitte.

Engage and Retain Customers With Customer Training On-Demand

It’s no secret – every company wants to improve profitability, but keeping customers satisfied is a major part of the equation. And with the array of competitive […]

Bad Customer Experience: 5 Tips from Professional Mediator

 Have you ever had a bad customer experience? Whether you were put on hold forever, dealt with an incompetent representative, or continued to experience poor […]

5 Learning Styles Each Trainer Must Know

JEN SCOPO | 2 MIN READ Building exciting training content starts by establishing your goal and working backward. While this is a good roadmap for […]

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On-Demand Training Helps MLSs Improve Broker Satisfaction

With initiatives like upstream and AMP along with general consolidation of Multiple Listing Services (MLSs), it's clear that the real estate industry is rapidly changing […]

CEO Series: Customer Success – The Most Powerful Factor in Building a Sustainable Software Business

Albert Einstein is credited with saying that ‘the most powerful force in the universe is compound interest. The most powerful force in software businesses is […]

7 Business Communication Blunders to Avoid

Natia Seegars | 8 MIN READ

7 Ways to Say I’m Sorry When Dealing with Customers

Keisha Stoute | 4 MIN READ

How to Come Back from a Bad Customer Experience: 5 Tips from a Professional Mediator

 Have you ever had a bad customer experience? Whether you were put on hold forever, dealt with an incompetent representative, or continued to experience poor […]

5 Ways On-Demand Training Can Help MLSs Improve Broker Satisfaction

With initiatives like upstream and AMP along with general consolidation of Multiple Listing Services (MLSs), it's clear that the real estate industry is rapidly changing […]

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