Thought Industries Blog

News, insights, best practices, and more for all things related to online learning.

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Posts by Thought Industries Blog

Building the Resilience of Your Learning Program

If the pandemic has taught us anything, it’s the power of resilience. Organizations across the world have had to reinvent how they reach their customers, […]

Thought Industries Achieves SOC 2 Type II Certification, Reaffirming Commitment to Customer Data Security

BOSTON – July 29, 2021 –Thought Industries, the world’s #1 platform for customer learning management (CLM), today announced it has successfully completed a Service Organization […]

Thought Industries Demonstrates Growing Demand For Customer Learning With Q2 Business Highlights and Results

BOSTON – July 27, 2021 – Thought Industries, the world’s #1 platform for customer education, today announced a successful second quarter of 2021, marked by […]

Data-driven Insights into the State of Customer Education, 2021

In our recent webinar, The State of Customer Education, 2021, we  brought three customer education leaders together to share some data-driven best practices around customer […]

Thought Industries Appoints David Downing Chief Marketing Officer to Accelerate Growth of Customer Learning Management

BOSTON – July 7, 2021 – Thought Industries, the world’s #1 platform for customer learning management (CLM), today announced that David Downing has joined as […]

Starting from Zero: 7 Tips to Create Customer Education for Beginners

Today’s education doesn’t happen in a controlled classroom setting, and your customers are no different. In any audience, you’re likely to have learners who are […]

Thought Industries and ServiceRocket Partner to Grow Market for Customer Learning Software and Services

Companies Combine Strengths to Deliver Additional Value Together,Helping Businesses Drive Customer Success and Revenue Growth BOSTON and PALO ALTO, Calif. – June 29, 2021 – […]

Thought Industries Wins CODiE Award for Best Customer Learning Platform

New, standalone category underscores importance of customer-centric learning technology in driving business growth BOSTON — June 22, 2021 — Thought Industries, the world’s #1 platform […]

Five Steps to Ensure Online Learning Leads to Long Term Results

How do you measure the success of training and education programs? In a decade of building skill development workshops for business leaders, I looked at […]

SearchUnify and Thought Industries Team Up to Expand Knowledge Base Access for Customer Learning

Enterprise Search Integration Will Enhance Self-Service Learningfor Customers, Partners, and Professionals MOUNTAIN VIEW, CA and BOSTON, MA — June 17, 2021 — SearchUnify, a leading […]

INFOGRAPHIC: 2021 Customer Education Survey

As we emerge from the pandemic, the trends towards online learning is only accelerating. And customer education is becoming a strategic imperative for SaaS and […]

Unlocking the Potential of Customers and Partners in Enterprise Learning

Our CEO Barry Kelly recently sat down with David Wentworth, Principal Learning Analyst, Brandon Hall Group to discuss the benefits of extending training to the […]

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