Thought Industries Blog

News, insights, best practices, and more for all things related to online learning.

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Posts by Thought Industries Blog

Second Annual Thought Industries COGNITION Conference Invites Customer Education Leaders to Learn, Collaborate and Share Best Practices

BOSTON – September 7, 2021 – Thought Industries, the world’s #1 platform for customer learning management (CLM), will bring together leaders from across customer education […]

Q&A with Thought Industries and ServiceRocket: Sharing Expertise for Customer Success

Thought Industries and ServiceRocket--a leader in tech-enabled services--recently announced a joint partnership that pairs customer learning software and services for organizations to improve customer success, […]

Your Guide to Customer Learning Business Models

If you’re starting a customer education training program, one of your foundational questions will be where it will sit in the business, and whether it […]

Fee + Free: Understanding Customer Learning Monetization Strategies

If you’re looking to understand more about how today's organizations are monetizing their customer education programs, and get some tips and tricks on becoming more […]

COGNITION 2021 Features Women Leading Customer Learning

Our 2nd annual COGNITION event will take place from September 21 - 23, 2021, and will be a chance for thought leaders and pioneers in […]

Thought Industries Integrates Bongo Video Assessments for Richer Customer Learning Experiences

BOSTON – July 29, 2021 – Thought Industries, the world’s #1 platform for customer learning management (CLM), today announced interactive video assessments from Bongo are […]

Debunking 5 Monetization Myths in Customer Education

Moving your customer education from being a cost-center to a profit center is one of the most important steps in the maturity of your team, […]

Building the Resilience of Your Learning Program

If the pandemic has taught us anything, it’s the power of resilience. Organizations across the world have had to reinvent how they reach their customers, […]

Thought Industries Achieves SOC 2 Type II Certification, Reaffirming Commitment to Customer Data Security

BOSTON – July 29, 2021 –Thought Industries, the world’s #1 platform for customer learning management (CLM), today announced it has successfully completed a Service Organization […]

Thought Industries Demonstrates Growing Demand For Customer Learning With Q2 Business Highlights and Results

BOSTON – July 27, 2021 – Thought Industries, the world’s #1 platform for customer education, today announced a successful second quarter of 2021, marked by […]

Data-driven Insights into the State of Customer Education, 2021

In our recent webinar, The State of Customer Education, 2021, we  brought three customer education leaders together to share some data-driven best practices around customer […]

Thought Industries Appoints David Downing Chief Marketing Officer to Accelerate Growth of Customer Learning Management

BOSTON – July 7, 2021 – Thought Industries, the world’s #1 platform for customer learning management (CLM), today announced that David Downing has joined as […]

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