Thought Industries Blog

News, insights, best practices, and more for all things related to online learning.

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Posts by Thought Industries Blog

Scale Your Customer Onboarding with the Right Mix of Hands-on and Self-Paced Training

Just like baking, the right mix of ingredients, in the correct ratios, are critical to a great customer onboarding outcome. And as with baking, once you […]

4 Essential Tips to Customize Your Initial Customer Onboarding

When you're preparing for a major physical activity -- bagging a "14er," hiking Hadrian's Wall, tackling an endurance race -- working with a personal trainer […]

Design Principles for Modern Online Learning Businesses

Design is so important to how we make emotional connections with products, brands, and pretty much anything we encounter in the world. How we interact […]

Thought Industries Names Michael Daecher as Chief Marketing Officer

Boston, MA, (June 1, 2018) – Thought Industries, one of the fastest growing online learning Software-as-a-Service (SaaS) companies, is proud to announce the addition of Michael […]

Why Smooth Onboarding is the Key to Customer Success

Once a new user has made the choice to purchase your software solution, their focus shifts to solving the problems they’ve been facing. As they […]

Thought Industries Names Samma Hafeez as VP of Customer Success

New hire is part of the company’s continued investment in people and technology to deliver an outstanding customer experience Boston, MA, (June 8, 2018) – Thought […]

Infographic: The ROI of Customer Training

Thought Industries Recognized  as Best Corporate / Enterprise Learning Solution

Learning Business Platform Earns Prestigious Industry Recognition BOSTON, MA (June 13, 2018) - Thought Industries, one of the fastest growing online learning Software-as-a-Service (SaaS) companies, […]

7 Steps to the Perfect Customer Onboarding Program

At first glance, you might believe that customer onboarding is that part of the buying process in which you teach new customers how to use […]

Measure Your Onboarding Training Efforts and Fine-Tune for Success

Meticulously crafted and iterated onboarding programs are crucial to your customer success strategy. The importance of training or, more specifically, behavior change, is not to […]

Lessons in Customer Onboarding: Best Practices for Helping Customers Achieve Their Goals

Effective customer onboarding can make the difference between simply helping someone become a user and building a long-term relationship that’s beneficial for both sides. Towards […]

Must-Have Features When Choosing a Customer Onboarding Platform

First impressions aren’t everything, but they account for more than most of us think. The same is true for customer onboarding.

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