Why You Need Extended Enterprise Learning Integration

A Tale of Two Salespeople Zack is customer service and sales rep at a technology hardware store. He is trying to learn the business, but he just can’t seem to find enough time to study the product manuals. His manager tries to spend time teaching him sales techniques, but they always appear to be some crisis pulling her away. He attempts to make the most of his “ups,” but he usually must bring one of the more experienced people into the conversation. His co-workers try to help him with tips and tricks, but it doesn’t come together into understanding. When Zack asks about training programs, his manager says they can’t afford it. He is thinking about moving on. Zelda works at a similar store across town. One of their suppliers is introducing a new line of products today, and she is pumped. For the past two weeks, she has been viewing product videos on her mobile phone. Each video explains features and benefits, and how to position them with a customer. At the end of each video is a quiz so she can check her knowledge. Both the supplier and the local distributor offer micro-lessons on sales techniques she can access on her mobile. As she completes each lesson, her manager gets a notification so he can follow up on how it relates to her product lines and customers. Zelda will receive a bonus for every product she sells. The learning management system tells the sales application that she has qualified for the bonus through training, so a sale will automatically trigger a bonus to payroll. Zelda loves her job. Learning in the Extended Enterprise Almost every business in the world is part of an extended enterprise – a system of organizations that work together to do what they could not accomplish alone. It can include suppliers, customers, distributors, sales teams, service technicians, value-add resellers, and franchises – any kind of organization you can imagine. Government regulators and industry associations are part of the ecosystem. Also, contingent workers, contractors, and freelancers. Each member of the extended enterprise relies on others to create efficiencies, manage compliance, and control costs, but it’s not all about downside risk. There’s an upside – collaborative relationships can foster synergy that drives performance and innovation. Read more: https://blog.pixentia.com/why-you-need-extended-enterprise-learning-integration

Why You Need Extended Enterprise Learning Integration ranking

This blog ranks #560 in our Top E-Learning Blogs.

Copy and paste this code into any part of your blog to get a dynamic badge that automatically updates your rank every day.

Posts by Why You Need Extended Enterprise Learning Integration

Are you ready for the Cornerstone October Release?

With the October ’19 release, Cornerstone continues to build on its commitment to customers and their users. 

HR Tech 2019: Looking into the Future

I don’t know but you, but I think this year’s HR Technology Conference will give us a look at current capabilities and future possibilities like […]

Consider This Before You Implement 360 Reviews in Cornerstone

Cornerstone gives you excellent tools to manage 360 reviews. If your organization is ready to take that big step, we wish you great success. 

Dive into SumTotal Learn 19.3

We always appreciate a good user experience, and SumTotal 19.3 is bringing us a better experience and improved tools for administrators across the entire suite. This release includes improvements to employee development, social and […]

How to Integrate SumTotal with ADP

What Development Plan Enhancements in SumTotal 19.3 tell Us about the Need for Unified HCM

The Development Plan changes in SumTotal 19.3 are relatively minor, but reviewing them today reminded us how SumTotal is making investments in the user experience and usefulness of […]

How SumTotal’s LinkedIn Integration Drives On-Demand,Self-Directed Learning

You probably know that SumTotal has a direct connection to LinkedIn Learning (LIL) to provide quality learning content to your workforce. What you may not […]

We are updating our Privacy Policy, so please make sure you take a minute to review it. As of May 25, 2018 your continued use of our services will be subject to this new Privacy Policy.
Review Privacy Policy OK