BMJ Quality in distance learning

Healthcare professionals at the front line are often unsure of their role in improving quality and how to influence change. Quality improvement is now becoming part of the training and on-going assessment for healthcare professionals.

This means that increasingly doctors, nurses and other healthcare professionals worldwide will be required to engage with activities and projects that improve healthcare quality and safety which in turn make a real difference to patients. However, there are massive gaps and inconsistencies in standards, training, activity levels and outcomes.

Many managers are primarily concerned with efficiencies, providing value and reducing costs. Clinicians and other healthcare professionals have very little knowledge or expertise in this field which makes quality improvement a complex challenge for healthcare internationally. Frontline staff, such as hospital porters or catering managers, and even patients themselves can often have the biggest impact on quality improvement, but have seldom been influential before this innovative approach from the BMJ.

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