Broken Assets Area

I’m here to check for templates that best fit a customer’s ideas before starting from scratch, and the “Assets” area on this page keeps asking for my marketing info repeatedly, after I have provided it (it loops back to the assets area, I click on a template, goes right back to the “tell us more about yourself” screen.  I know Captivate is paid for through my company, but I am a fully subscribed Creative Cloud private user and I’m not sure what the problem is.

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