According to the Brandon Hall Group, 44% of organizations agree extended enterprise learning reduces training costs and 31% say it maximizes client retention. And yet, only 14% of organizations deliver learning to suppliers and 17% to resellers.
You may ask, “What is extended enterprise learning and why should I care about it?” Well, here is what you need to know about extended enterprise learning.
Coined in the ‘90s at the Chrysler Corporation, the term “extended enterprise” was first used to explain the necessity for a collaborative relationship between supply chain members. In addition, its earliest use was to focus attention on the competitive advantages that could be gained when suppliers become partners.
Extended enterprise learning is basically enabling learning for these partners to get them up to speed with company goals, product knowledge, its features, and other aspects, so that they can implement and sell better. An extended enterprise ecosystem comprises: