Buying an LMS: 6 types of support services to consider 

Learning Management Systems do come with user guides for understanding it better but an LMS support team for its customers is of utmost importance. The duty of a vendor does not end at only the installation and selling of an LMS, but to incorporate feedback into the working of the LMS and to have a 24×7 support team to manage any queries that the client may have. 

The question arises if providing support to the clients is necessary for an LMS vendor and whether it is worth spending that extra bit of coin on it. Problems can arise without any warning signs and one needs to find answers quickly and efficiently to keep the ongoing training on track, hence, having a customer support team is extremely necessary. 

There are many options in the market for different kinds of support provided by the vendors and each of them are explained in detail.

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