Can an LMS Improve Onboarding for Sales and Customer Service Reps?

Effective onboarding results in a high-performing sales and customer service team with a low rate of attrition, according to Upwork.1 But for years, the sales industry has struggled to improve performance and retention. Onboarding and even ongoing training was time and labor intensive, not to mention difficult to measure.

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2018 – A Year in Review Budget 2019: Understanding the Fundamentals of L&D Budget
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