Many international studies on the impact of soft skills in the workplace have found without question that they are skills that employers require across all aspects of business. A good example of this is Deloitte’s Global Human Capital Trends 2018 research, which surveyed more than 11,000 business leaders and found that future employees most sought-after talents will be “essentially human” soft skills. Recent Harvard University research found that only 15% of job success comes from technical skills and 85% comes from soft skills. But, is there evidence that soft skills actually increase business profit?
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