Can Soft Skills Really Make Businesses More Profitable?

Many international studies on the impact of soft skills in the workplace have found without question that they are skills that employers require across all aspects of business. A good example of this is Deloitte’s Global Human Capital Trends 2018 research, which surveyed more than 11,000 business leaders and found that future employees most sought-after talents will be “essentially human” soft skills. Recent Harvard University research found that only 15% of job success comes from technical skills and 85% comes from soft skills. But, is there evidence that soft skills actually increase business profit?

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