Can’t record video – help requested

I’m getting an error that says to adjust dpi display in the ini file.

I tried the following, per the suggestion of
Lieve Weymeis

2 weeks ago

“For both Video Demo and Software simulations it is important that you have 1px/px on the screen. I suspect you have a retina screen, which leads to this message.

You need admin rights. Find the file AdobeCaptivate.ini in the installation folder. Create a copy of that file to another location. Edit it with Notepad (if you are on Windows) or any other text editor which will not format the text (styles). Find the indicated line with dpiawareness and toggle its value (it is a Boolean). Save the file. It has to replace the original file in the installation folder, which you have to backup (add old to its name) because you’ll have to reset it after capture.

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