Captivate 17 – Zoom object not zooming

Hi I am new to captivate. Using Captivate 17. When I use the zoom area feature from objects the destination image just appears it does not zoom. The zoom source is in a different location to the zoom destination and destination is larger. I cannot find any controls to change the timing of the zoom so that the image ‘zooms’ and doesnt just appear. Can anyone help. Thank you.

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