Captivate 2017 Convert ppt.

I use Captivate 2017. I’m trying to create a new project from PowerPoint. It is 50 slides and I check “High fidelity” and “For slide duration”. It gets up to 50% and then I get an error message saying Adobe isn’t responding. I’ve tried repeatedly. I will create if I don’t click “high fidelity”, but almost all of my images duplicated, and it looks awful. Any advice?

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