Captivate Version 3 Update Error

Hey folks not sure if anyone else experienced this issue while updating to version 3 of Captivate 2019. I got to the installation phase around 91% when it spat out the message that the update failed. I closed out the message and restarted my machine to have a fresh start. From that point on my Captivate won’t launch and I get the error message shown below.

Unfortunately, the only option at this point is to reinstall Captivate 2019.

So just in case anyone decides to do this make sure you have no pressing plans for the next couple of hours in case this happens to you.

You will need to download the trial version using the following link.

https://www.adobe.com/products/captivate/download-trial/try.html

Once downloaded reinstall the full version of the version 3 update. The download is approximately 3 gigabytes in size so ensure you have a good connection and the time to download.

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