Centralized vs. Decentralized Training: Is One Model Better?

It’s time to stop arguing about decentralized vs. centralized training — and start training.

“We can’t let the field offices develop training. They’re not trainers!”

“Well, those trainers don’t know anything about what we do! How are they supposed to train us on our processes?”

If you’ve ever worked in training for a large organization, chances are pretty good that you’ve heard a conversation something like the one above. But the debate over centralized training vs. decentralized training is more than just a territorial dispute. With training becoming more important than ever for workforce retention, it’s a fundamental part of every organizational design model.

Who’s Right?

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