Church’s Chicken® Launches DiscoverLink Talent to Nearly 1,000 Locations

Church’s Chicken® officially rolled out the DiscoverLink Talent learning management system (LMS) in April after a successful pilot program. The Atlanta-based brand is a quick service restaurant chain that specializes in fried chicken and its signature Honey Butter Biscuits. Church’s® has almost 1,000 locations throughout the United States and 400 international locations. With more than 15,700 team members employed, Church’s was in the market for an LMS that could keep up with their training demands.

Searching for a New E-learning Solution

After some thought, Church’s concluded they had outgrown the LMS they were using. With such a large number of team members, it was important to the brand to be able to report the effect training had on restaurant operations and guest experience. With limited visibility into the LMS and the lack of ability to track individual completions, the e-learning solution was not working for them anymore. After a successful pilot program with DiscoverLink Talent at 20 Church’s locations, the restaurant chain decided to move forward with a full launch.

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