Clear, direct communication in your client relationships is one of the most important aspects of your career. Miscommunications contribute to more than errors and dissatisfaction, but can lead to you losing the one thing you need most as a freelancer: word of mouth referrals.
We all know you do good work. In fact, one of the number one client complaints often has nothing to do with the quality work itself. Lack of clear communication on project progress, specifications, and payments can often lead to a lower sense of satisfaction with the project as a whole upon completion.
Here are three ways to communicate clearly with your client to boost your relationship and win you referrals for a job well done.
Tone Down the Jargon
Tags: Business • communication skills in the workplace • communication tips