COMMUNICATION SKILLS – the what and why?

Do we know how to talk? Yes, if we speak and people understand us, that means we do know how to talk.
Well in that case, what are communication skills? If it is simply the art of talking in a way that people understand, what is there to learn in this art? Or why is it good or bad?

Several people have similar questions regarding communication skills. But it is important to understand that communicating effectively involves not only speech, accent and grammar, but also the right usage of tone, mannerisms, body language, rhetoric and many more. I do not use these terms to scare the learner. But these are terms that one should be aware of. This is where language trainers and soft skills trainers come in- to help the learner use the appropriate language for each situation and in an effective manner.

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