Concern-Task-Resource model – Action Mapping but not Action Mapping

Nick Shackleton-Jones introduces his model as an alternative to learning objectives, that is, to starting a learning project with learning objectives.

In the same spirit as Action Mapping, this means we don’t start from the assumption that it’s a learning problem for which we’re going to create a learning solution.

In this model there are three questions to ask in sequence:

What are your audience’s concerns?

These may be things they care about, or things you (or your sponsor)

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