Contactless Sales: Remote Sales Enablement

As organizations embark on a rapid digital transformation journey, most of them have had to reassess the efficiency of their processes for a virtual world. Many functions such as Sales, have had to be reimagined entirely to accommodate for the lack of personal engagement.

Enter Contactless Sales that enables sales personnel to sell products remotely and offer an enhanced customer experience, using technology. But how do you gear up for this unprecedented shift in operations? We’re working with many of clients to equip their employees for this change. Our change strategy revolves around the following questions:

Is the organization ready?Are the employees ready?Is the process ready? Organizational Readiness:

From an organizational point of view, the key readiness in terms of investment and deployment relies on technological transformation and enablement. Organizations must incorporate the appropriate technology and build digital presence, assets and touchpoints to enable employees and build a seamless experience for the customer.

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