Proficiency isn’t attained in a class, it takes a systematic combination of training, reinforcement, and informal learning.
Being in the readiness business is really being in the business of building capability; of helping learners move from novice to expert in as short a time as possible – what we call speed to proficiency.
To do so, we need to use a full range of learning interventions. These include training, informal learning, performance support, coaching and mentoring.
As learning professionals, we need to have a thinking framework that helps us understand when and where to use each of these interventions, and how to best weave them together in a systematic way to produce speed to proficiency.
In this regard, I’d like to share the continuous learning model that we at Q2 Learning have used for over 10 years with Fortune 500 customers.