Creating a blended learning strategy for the retail sector

There are many reasons why retail organisations might want to use a blended learning approach for their training needs. A blend, traditionally seen as a mix of face-to-face training and online learning, is a popular solution for large-scale training programmes that require several hours, if not days, of learning. Historically, the retail sector still chooses to deliver a lot of face-to-face training on, for example, onboarding and leadership development. There is, however, huge scope to create effective blended learning solutions.

But where do you start when it might all feel a little overwhelming?

1. Begin with the end in mind

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