Creating Online Software Training

As an Instructional Designer, I’ve created online training modules for sales, safety, and new employee orientation, but most of my projects have been for IT systems training. Providing online, self-paced training for new software provides end users with the opportunity to see the system and maybe even interact with the system before they use it. Before I share my experiences and preferences for creating system training, I think it’s important to talk about the basic types of online system training.

Scenario A

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