I am always surprised when I hear from customer education professionals that the customer education function does not get the respect it deserves. I believe it is quite the opposite. So much so, that I believe education is not only a vital and strategic operation at a technology company, but a function from which it's leaders can take a career path to many other functions in the business.
The skills, capabilities, and experience one gains in customer education can be leveraged in customer success, marketing, and product management, to name only a few. This blog addresses each of those three career paths and how customer education is a foundational career track for those function.
Let's begin with customer success.
Career path to customer success
Tags: career path • Customer Education • Customer Success • Marketing • product-management