Dealing with difficult conversations

It is true that honesty is always the best policy but how you deliver that feedback and have that conversation is something which can turn that conversation in to a win or a massive lose. Delivering bad news is never easy but these frank and honest conversations are an important part of any learning culture. I often say that for me, every day is a learning day. A day where I don’t learn something new is a pretty poor day for me, so how can we have conversations with colleagues, students or parents that can lead to something truly formative that helps improve a situation, develops learning or improves capability?

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