Demonstrating Value: 12 Valuable Metrics For Learning And Development Teams

How To Measure The Value Of Learning And Development Teams

Put the issue of ROI (Return On Investment) to one side for a moment. Now think about value; the value your Learning and Development team brings to your business. If you are not used to looking at ROI or value as a Learning and Development team, the thought of doing so will seem daunting. ROI is particularly difficult to measure for Learning and Development, because of the many variables at play. Many forward-thinking senior executives will understand that.

Value, on the other hand, is something that the entire business will understand, as various roles will acknowledge the purpose that departments have in contributing to the overall success of organizational goals. The only problem for Learning and Development is that, historically, it has articulated its value through efficiency. By reporting back on inputs, the Learning and Development department have inevitably created outdated benchmarks to measure themselves against and find themselves on the backfoot in a long, tedious struggle.

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