Deploying iPads 1:1?

If you are considering iPads as a 1:1 device or a classroom set for your school, you will need to have support and maintenance systems in place before you deploy. These are some questions you should ask.

Who do students go to with issues?

Will you have a HelpDesk? Do you have a spot for students to check out/in iPads? Some ideas include the libary, a designated office or lab or the homeroom teacher. The librarian at South Belton Middle School has become an iPad specialist this year just because she was the first one students turned to when they had issues with their iPads. We didn’t realize that would happen, but it was the natural product of having the librarian check out the devices to the students. Our students go to the library, the office of the instructional facilitator,  or the campus technology facilitator for help. We plan on training students to serve as tech support before school, after school, during homeroom and lunches next year.

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