Designing onboarding experiences that increase employee retention

For many companies, the most pressing goal when designing onboarding experiences is to get new hires trained on their job and company procedures as quickly as possible so they can hit the ground running. From the employee perspective, however, this approach may not align to what they really need and want. Of course, new employees want to learn how to do their jobs and do them well. But they also want to feel welcomed and part of a team, while also looking ahead to opportunities for growth. As we design onboarding experiences, it’s important to take a holistic view of the employee’s experience, meeting the needs of both the organizations and the employee.

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