Developing Decisions

I mentioned in yesterday’s post that one thing I do in getting objectives is focus on decisions. And, simple ones will get automated; we can train AI to handle these. What will make the difference between ordinary and extraordinary organizations is the ability to make decisions in this new VUCA environment (volatile, uncertain, complex, and ambiguous). And it made me wonder how you develop the ability to make better choices.

AI can be trained in a couple of ways to answer questions and make these decisions. We can use machine learning to train a system on a historical database (watching out for bias).  We can use semantic analysis to read documents and make a system that can answer questions about them. But such systems are very limited; they can’t handle questions at the periphery of the knowledge well, and fall apart at related areas. Which people are better at, if their expertise has been developed.

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