As Director of Talent, Learning & OD at Disney, I learned that I wasn’t actually accountable for Learning. I was not charged with embedding, accelerating or transferring learning.
At a time of huge shifts in consumer, technological and wider societal shifts, I was responsible for preparing the workforce to operate in fundamentally different ways, and to operate with enhanced (if not different) skill-sets. I knew then that ‘courses’ wouldn’t cut it and that we needed new ways of influencing the way that people operated at Disney – and feel equipped to do what they were there to do.
These days, most of us will web-search at our moment-of-need as part of our day-to-day. Whether we seek answers, information, insights or know-how, search results will return us articles, blogs or videos that we hope will efficiently help us with the work we are doing, or the work we want to be doing.
Tags: Insight