Digital L&D pt 2: What Are Resources?

As Director of Talent, Learning & OD at Disney, I learned that I wasn’t actually accountable for Learning. I was not charged with embedding, accelerating or transferring learning.

At a time of huge shifts in consumer, technological and wider societal shifts, I was responsible for preparing the workforce to operate in fundamentally different ways, and to operate with enhanced (if not different) skill-sets. I knew then that ‘courses’ wouldn’t cut it and that we needed new ways of influencing the way that people operated at Disney – and feel equipped to do what they were there to do.

These days, most of us will web-search at our moment-of-need as part of our day-to-day. Whether we seek answers, information, insights or know-how, search results will return us articles, blogs or videos that we hope will efficiently help us with the work we are doing, or the work we want to be doing.

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Digital L&D pt 1: Beyond e-Learning Digital L&D pt 3: How To Run A Resources-First Initiative
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