Digital L&D pt 3: How To Run A Resources-First Initiative

‘Resources-first’ describes the approach of tackling employee performance and capability issues with digital resources, addressing specific work challenges for distinct employee groups, accompanied by supplementary activities (which may include a face-to-face or educational element… or may not).

The central premise of the ‘resources-first’ approach is that employees want easy-to-find, just-in-time support to overcome their real-life challenges, so they can both do their current jobs better and faster, as well as improve their prospects for the future. This is not achieved with ‘learning’ but with ‘access’ to what experienced employees know and do in their shared organisation. The aim is to increase competence and confidence and the goal is better ‘doing‘ for better results.

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Digital L&D pt 2: What Are Resources? Digital L&D pt 4: What Happens To Classroom Training With ‘Resources-First’?
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