Digital Transformation in Higher Ed: An Opportunity to Advance Student Success

Digital transformation has become a catchphrase that includes practically any migration from manual or paper-based processes to digitized information, automation, and data analytics. Digital transformation in higher ed has been happening for decades, along with virtually every other industry. In colleges and universities, digital transformation (DX) started with electronic texts, class registration systems, and online lessons, and then moved toward enrollment management, student records maintenance, and student assessments.

Remote instruction and learning were already well underway before the pandemic turned the desire to digitize into an absolute imperative. While the current focus is on digital classroom organization—making it easier to access and manage vast volumes of information from anywhere regardless of whether students and faculty can get to the campus or the lecture hall—the next wave of transformation must focus on ensuring higher ed institutions succeed at their primary goal: student success.

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