Digital Transformation Signals: Is Your Institution on the Journey?

by Malcolm Brown, Betsy Reinitz and Karen Wetzel, EDUCAUSE Review
Digital transformation is a journey, not a destination. The digital transformation signals listed in this article indicate progress along the way and provide guideposts for the journey. In the context of sweeping social, economic, technological, and demographic changes, digital transformation (Dx) is a series of deep and coordinated culture, workforce, and technology shifts that enable new educational and operating models and transform an institution’s business model, strategic directions, and value proposition. Dx can make institutions more resilient, flexible, and relevant as they face an array of increasingly difficult challenges that include declining student enrollment, increased public skepticism, and skyrocketing student debt.

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