Don’t Act. Connect!

Don’t you hate it when someone puts you on the spot and forces you to feign sincerity? Take this scenario: a customer calls with a problem with the company website. She went online to try to find a document, but couldn’t locate it. She’s now angry because she has wasted nearly a half-hour digging through the site, but now she had to call you for help.


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3 Proven Tips to Engage The Online Learners [Infographic] New stuff to look for in elearning…
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