This post was triggered and complimentary to Bob Mosher’s post on 11/17…an important read that I agree with completely. What I offer today is an attempt to articulate a “Yes and…” in this post. The Critical Skills Analysis (CSA) used in the 5 Moments of Need methodology is extremely essential for distinguishing what can be […]
Tags: 70:20:10 • discovery performance diagnostic • Embedded Performance Support • EPSS • Five Moments of Need • Learning @ the Point of Work • PDNA • Performance Assessments • Performer Support • Sustained Capability