Educating Hotel Guest’s Impact on Revenue
The data is clear, as this report shows, that a well-informed hotel guest spends more at a property – up to 1.7 times more – and is more brand loyal. What are you doing to educate guests about your property? Are you measuring how informed your guests are? Are you giving guests the information they need when they […]
Tags: F&B • hospitality • hotel • hotel guest • hotel revenue • incidentals • non-room spending • Novita Training Blog • training
