Education services shouldn’t hire anyone without a staffing model

You cannot hire people onto your education services team because you are busy. This is a bad idea. It means you have no staffing model, no plan, and no means for building a forecast that drives results. You certainly won’t be able to explain why the headcount on your team is too high and how it got there. I want you to change how you hire, using a staffing model, based on forecasted work volume (a.k.a. value delivered).

Here’s how that might work.

Other departments have staffing models

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