Eliminate Bias in AI and Drive Soft Skills Development

The limitations of AI are related to the parameters of its data. As with all computer systems, AI is only as good as the data on which it is based. So, decisions based on data soon run into trouble if they don’t consider all the parameters. Intelligent recruitment and performance development systems tend to focus on hard skills, such as technical qualifications and certifications. More often than not, they do not take account of soft (or behavioral) skills, partly because these are perceived as hard to measure.

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