Eliminate Harassment – Create a Positive Workplace

My last article about harassment in the workplace was an introduction to the topic geared specifically towards leaders of organizations. But harassment is a problem that everyone needs to deal with in workplaces across the nation, no matter what level or position they’re in.

Employees need to be aware of the differences in different kinds of behaviors. Incivility refers to those rude remarks, off-color jokes, or angry outbursts than can be so common in workplaces. While not illegal, they indicate potential organizational culture issues that run the risk of scaling up into worse behaviors.

Then there’s bullying, which is also not considered to be illegal in the US. Bullying is reoccurring aggressiveness in communication, humiliating others, or manipulating work to make someone else’s job more difficult. Part of why bullying is different from harassment or discrimination is because it’s not directed at someone solely on the basis of some kind of demographic characteristic such as age, gender, race, and so on. It’s been estimated that bullying takes place in at least 25% of all US workplaces.

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Stepping up to the Plate on Customer Service Calling all Leaders: When Harassment Rears Its Ugly Head
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