Employee Experience: What It Is, What It Isn’t, and Why It Matters

All employers invest in the customer experience (CX), but what about the employee experience (EX)? 

As businesses increasingly realize that their workforce is their greatest asset, employee experience is gaining traction as an important line item in employers’ annual budgets.

But what is employee experience, exactly? Is it just another buzzword for employee engagement? How does an employee’s learning and development journey fit into the experience discussion? And is EX here to stay?

What Is Employee Experience?

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