End the Agony of Stagnating Performance with Deliberate Practice

Picture this: you manage a team of salespeople. You have a few top performers, a couple of average-performers and one lazy so-and-so who never seems to do much work, yet somehow manages to hit on the big accounts and keep their metrics up.

You give all your salespeople some training, and they all improve – even the top performers!

“Great!” you think. “Everyone’s performance is soaring!”

Until suddenly… BAM. You notice that for the past two months, you’ve seen no improvements. The top performers are still the best, but overall performance has tapered off. “But… but the training… I thought it worked!” you wail.

One of the problems here is that once training is given, improvements may only be temporary. Employees may take on board the training for a short while and implement the new ideas in their work, but eventually they fall out of these new habits, forget the best techniques and wind up back where they began.

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